First, you must have a current customer registration form. Your T.O.V.A. device will be disabled for ordering if you have not registered or if your payment option is no longer valid.
You can order your test credits through the T.O.V.A. software:
- Run the T.O.V.A. and choose ‘Credits’.
- Enter the number of credits you want to order and click ‘Order credits’.
- Confirm the purchase by clicking ‘Order’.
- In seconds, your order will be completed over the internet, the credits will be added to your T.O.V.A. USB device, and your new available credit count will be reported back to you.
If your computer is not connected to the internet, you will be given a code or codes to send to us:
- Use our Credit Orders web form to send us the codes on your connected computer or phone. Then enter the code(s) we send you into the T.O.V.A.’s offline ordering window.
- Contact TOVA Company customer service to send us the codes by phone or email.
- Some users will prefer to use “service orders” where we send you ordering code(s) first. Please remember to send the Acknowledgement code(s) back to us or further orders may be blocked.