How can I back up my data?
All your T.O.V.A. subject and session information is now stored in a database, which makes it easier to search and sort for the information you
How can I change the gender or age of the subject?
Highlight the subject in the Subjects tab of the main window. Click ‘Edit’. Correct the information there and click ‘Save’. Note that changing the subject
How do I compare the results of two or more tests?
Highlight the two sessions in the T.O.V.A. main window. Click the first session to highlight it. Hold the ‘Ctrl‘ key (‘Command‘ key on Mac) and
How do I give a second test to the same subject?
Highlight the subject in the Subjects tab of the T.O.V.A. main window and click ‘New session’.
How do I know if I have the latest version of the T.O.V.A.?
If you have the T.O.V.A. 7 or 8, you do not have the latest version. To upgrade, purchase the Upgrade Kit from our store. If you
How do I print out the test report?
Highlight the session in the T.O.V.A. main window, choose ‘View’, and then click the printer icon.
How do I reassign a test session from the wrong subject?
You may find that a test was administered for the wrong subject. The T.O.V.A. provides a couple of ways to fix this problem. NOTE: It’s
If I view a test report a second time, will I use another test credit?
No. A test credit is used when the test’s data is retrieved from the T.O.V.A. USB device and saved to the database. Once the test
Should I choose the EAV or PTE setup?
See Computer Requirements for help choosing the best hardware setup for your computer.
What if my computer isn’t listed on the PTE Compatibility page?
If your computer doesn’t appear PTE Compatibility page, these steps can help you answer the question: Make sure it meets our basic computer requirements. Make sure
Don’t see your question here?
A support request is a great way to get help with any T.O.V.A. problems.
